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Customer Service Centre   01795 417850   csc@swale.gov.uk  
Last updated 3 months ago   All priorities

Office Opening Hours

Sittingbourne

  • Address: Swale House, East Street, Sittingbourne, Kent ME10 3HT. Call: 01795 417850
  • Council offices opening hours: Monday to Thursday 8:45am - 5:00pm and Friday 8:45am - 4:30pm
  • Benefits office opening hours: Monday to Thursday 8:45am - 5:00pm and Friday 8:45am - 4:30pm
  • Benefits enquiry line: 01795 417555 - Monday to Thursday 8:45am - 5:00pm and Friday 8:45am - 4:30pm
  • Planning office opening hours: 01795 417442 or 417441 - Monday to Thursday 8:45am - 5:00pm and Friday 8:45am - 4:30pm

Faversham

  • Address Call Centre: Alexander Centre, Preston Street, Faversham, Kent ME13 8NY. Call: 01795 594456
    Address Benefits Office: 41 Stone Street, Faversham, Kent, ME13 8PH
  • Council offices opening hours: Monday to Thursday 8:45am - 5:00pm and Friday 8:45am - 4:30pm
  • Benefits office opening hours: Monday to Thursday 8:45am - 5:00pm and Friday 8:45am - 4:30pm
  • Benefits enquiry line: 01795 417555 - Monday to Thursday 8:45am - 5:00pm and Friday 8:45am - 4:30pm
  • Parishes and Areas covered: Badlesmere, Boughton, Buckland, Doddington, Dunkirk, Eastling, Faversham, Graveney, Goodnestone, Hernhill, Luddenham, Leaveland, Lynsted, Newnham, Norton, Oare, Ospringe, Selling, Sheldwich, Stalisfield, Stone, Teynham and Throwley

Isle of Sheppey

  • Address: The Gateway, High Street, Sheerness, Kent ME12 1NL
  • Council offices opening hours: Monday to Thursday 8:45am - 5:00pm and Friday 8:45am - 4:30pm
  • Benefits office opening hours: Monday to Thursday 8:45am - 5:00pm and Friday 8:45am - 4:30pm
  • Benefits enquiry line: 01795 417555 - Monday to Thursday 8:45am - 5:00pm and Friday 8:45am - 4:30pm
  • Parishes and Areas covered: Eastchurch, Leysdown, Queenborough, Warden, Sheerness and Minster

Useful and Emergency Out of Hours information

  • Contact our Customer Services Centre for any enquires.
  • 24 hour automated telephone payment service for Council Tax and Business Rates - 01795 417766
  • Emergency Highways - 08458 247247
  • If you are homeless and have no alternative accommodation please phone 01795 428547
  • For environmental or flooding issues - 0800 807060
  • For urgent noise nuisance - 07881 817601
  • If you have found a stray dog - 07795 237479
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Contact us

Swale Borough Council
Swale House
East Street
Sittingbourne
Kent. ME10 3HT
Contact: Customer Services
Phone: 01795 417850
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