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Managing Our Performance

Performance

Performance management is really just good management. It is about how we consistently plan and manage improvements to our services.

In Swale, it is about how we organise ourselves to deliver our ambition for continuous improvement and excellence in everything we do.

A Performance Management Framework was launched in 2009.

The framework provides an overview of the arrangements in place to manage performance and acts as a reference point to drive performance improvement.

The Performance Management Framework links plans and targets together through the ‘Golden Thread’. The performance triangle shows how our plans fit together and how this thread runs through them, connecting the broad strategic objectives of the council and its partners with the actions of managers and staff at service, team and individual level.

Our new performance management framework documents will shortly be available.

More Information

For more information relating to our performance, click on one of the links below:

 

Annual Report

The annual report is a summary of your borough council's key achievements from the last year.
 

Data Quality Standard

We have produced a Data Quality Standard to ensure a common approach to capturing and managing data.
 

Monthly performance monitoring

We aim to be a performance-led organisation that delivers excellent public services.

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